MWDN stories, insightful analysis of IT market, tips on remote development and efficient software outsourcing

IT help desk outsourcing in 2023 – What’s the trick?

IT help desk outsourcing in 2023 is not so much about cutting direct labor costs by delegating low-qualified labor to regions with low salaries but about automatizing processes and decreasing the involvement of the manual workforce.  Content: Ways to automatize help desk services Business models to delegate IT help desk MWDN’s experience in creating help...
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